Terms and conditions
Please read these Terms and Conditions carefully.
All information on this website is distributed with the understanding that the authors, publishers and distributors are not rendering legal, accounting or other professional advice or opinions on specific facts or matters and accordingly assume no liability whatsoever in connection with its use.
Unless otherwise noted, text and images in this website are the exclusive property of Aberystwyth Park Lodge Hotel and may not be copied or distributed, in whole or in part, without our express written consent.
Permission is granted to print copies of pages of this website and to link to this website from other websites.
We are not responsible for the content of any other websites linked to from this website. A link on this website does not imply any kind of endorsement or recommendation from Aberystwyth Park Lodge Hotel .
By using this website, you are consenting to accept these terms and conditions.
By using this website and the online booking service you are agreeing to be bound by the Terms and Conditions detailed below which form the basis of your contract with Aberystwyth Park Lodge Hotel.
Aberystwyth Park Lodge Hotel in the Terms and Conditions set out below, “you” and “your” refers to all persons named on the booking, which includes any individual(s) subsequently added or substituted at a later date. “We”, “us” and “our” all refer to Aberystwyth Park Lodge Hotel.
Please print and retain a copy of this Agreement for your records as it may occasionally be updated.
In order to avoid any misunderstandings regarding reservations, the following are our terms and conditions of trading. All reservations are accepted on the basis of these terms and conditions.
Making a Reservation
Confirmation
In order to confirm a reservation, a debit or credit card is required as a guarantee.
Deposits
Aberystwyth Park Lodge Hotel reserves the right to require payment of a deposit to a predetermined amount, as specified at the time of reservation to secure all bookings. In the event that a cancellation fee needs to be implemented, the deposit becomes non-refundable and will be set against the cancellation fee. The balance will be charged to the credit card used to guarantee the booking.
Pre-authorisation
On arrival at the hotel, guests may be required to provide a credit/debit card for pre-authorisation which will be the equivalent to the total amount outstanding for the accommodation. The pre-authorisation is not a charge and no funds will be debited from your account until your departure. For further details about pre-authorisations please ask at reception or call the hotel prior to arrival.
Cheques
Cheques and travellers cheques are not accepted as payment.
Passports
All non UK travellers must present a passport on arrival to Reception
Bedroom Cancellation Policy
Cancellation Policy – Flexible Rates
Flexible rates can be cancelled by 3pm, 2 days prior to arrival, without charge. After this, the first night’s stay will be charged. No deposit needed, simply provide a credit/debit card to secure your reservation. Pre-authorisation maybe taken ahead of arrival for card validation or the card provided maybe charged after the cancellation period has passed.
Cancellation Policy – Prepaid Rates
Pre-payment to secure our best rates at the time of booking. Payment is non-refundable and non-transferable. With this in mind, it may be advisable to take out holiday insurance.
Cancellation Policy - Booking
Provider Please see the cancellation policy with your booking provider for full terms & conditions. Cancellations must be placed through your booking provider.
Rates
All rates quoted are inclusive of 20% VAT
Price change
Aberystwyth Park Lodge Hotel reserve the right to increase or decrease the price of unsold rooms at any time. The price of your room will be confirmed when your booking is made and, with the exception of any errors, we will not increase this price once it has been confirmed. We reserve the right to correct any errors in advertised and confirmed prices and will do so as soon as we become aware of an error. We will notify you of any price discrepancies relating to your booking should they arise, but we strongly advise you to check that the final price of your booking is correct before making your final confirmation.
Cancellations and changes made by Aberystwyth Park Lodge Hotel
In the unlikely event that a hotel is unable to accommodate a confirmed reservation, it may be necessary to offer an alternative of an equal or a superior standard elsewhere. Where this is not possible, a full refund of the amount paid and a future discount will be made. All reasonable action will be taken by Aberystwyth Park Lodge Hotel to assist in your rebooking. If at any time we need to make changes that will significantly affect your stay or we need to cancel your stay, we will tell you as soon as possible, offering a suitable alternative or a refund. This does not apply to minor changes or events during your stay, resulting from unusual or unforeseeable circumstances beyond our control. Should a booking be made through a third party and we are unable to honour the booking, we will assist in relocation but will not be held liable for the booking. We cannot be held responsible for cancelling your booking because of your failure to comply with any requirement of our Booking Terms and Conditions, and we cannot be held liable for any expenses, costs or losses incurred by you as a result of any change or cancellation. If a guest or a member of your party behaves in a way that causes or is likely to cause danger, upset or distress to a third party or to hotel or guest property, we are entitled, without prior notice, to curtail the stay and request that the person(s) concerned leave the hotel. No refunds or return travel arrangements will be made and we will not pay any expenses or costs incurred because of such a curtailment.
Disability or Medical condition
If you or any member of your party has a medical problem or disability which may affect your stay, please either call or email our Reservations Department to advise us so that we can make provision for the particular needs of the person(s) concerned, or advise you if we are unable to make such provision. If details are not provided to us at the time of booking, the hotel reserves the right to cancel the booking should it be unable to make appropriate provision for a specific need or needs.
Circumstances beyond our control We cannot accept responsibility for unforeseen circumstances beyond our control. These include(but are not limited to) adverse weather conditions, fire, riot, war, terrorist activity (or threat of such activity), industrial dispute, natural disaster, or injuries and death of an individual(s) through accidental circumstances unconnected with the hotel. By making a booking you are accepting responsibility for any damage or loss caused by yourself or a member of your party. Full payment for any such damage or loss must be paid to the hotel owner or manager on demand. If you fail to do so, you will be responsible for meeting any claims subsequently made (together with our own and the other party’s full legal costs) as a result of your action.
Complaints
If you are dissatisfied with any aspect of your stay you should bring the problem or issue to the attention of the duty manager at the hotel as soon as possible so that all reasonable efforts can be made to rectify the situation. If, for any reason, the issue cannot be resolved to your satisfaction and you wish to make a complaint, you should put it in writing and send it Aberystwyth Park Lodge
Hotel Accuracy of information on this website:
Whereas we endeavour to ensure the information contained within this website is as accurate as possible, there will inevitably be instances where information may be incorrect or out of date. It is always advisable to check specific details that maybe relevant to your booking prior to making that booking. For example, information relating to regional or local attractions is intended for your general information and any changes to such attractions or facilities are beyond our control. We reserve the right to amend or remove information at any time and do not accept responsibility for keeping copies of any amended or deleted information.
Insurance It is your responsibility to ensure that any insurance cover you have provides adequate cover foryour needs and for the duration of your stay.
Our liability to you
We accept liability for, and totally restricted to, services booked via the Aberystwyth Park Lodge Hotel website in accordance with the Booking Terms & Conditions current at the time of booking. We cannot accept any other form of liability.
Third-party websites and viruses
Aberystwyth Park Lodge Hotel cannot be held responsible for the accuracy, content, or availability of information about our hotels or our organisation that may be found on third-party websites. Neither are we responsible for the content or privacy policies of any third-party websites that have links to or from the Hotel Rendezvous website. Attempts to interfere with the operation of our website, by whatever means, or any attempt to place an unreasonable or disproportionate load on our website or server infrastructure is prohibited. In the event of our website fails to operate, either in whole or in part, due to infections by computer viruses, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond reasonable control, we reserve the right in our sole and absolute discretion to prohibit usage of our site and to cancel, terminate, modify or suspend the site.
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